Position: Receptionist / Front Office Executive

Location: Corporate Office (Gurugram)

Position Summary

FWS is looking for an organized, articulate, and proactive Receptionist / Admin Executive to serve as the face of our company. In this dual-role capacity, you will manage front-desk operations, coordinate essential client communications regarding utility billing, handle basic HR documentation, and oversee daily office administration, housekeeping, and pantry inventories.

Key Responsibilities

1. Front Office & Client Management

• Front Desk Operations: Manage the reception desk professionally, greeting visitors, managing incoming/outgoing calls, and routing queries to the appropriate departments.

• Client Point of Contact: Act as the primary point of contact for clients concerning utility queries, specifically addressing and resolving questions related to electricity bills.

2. Billing & Finance Administration

• Utility Bill Generation: Accurately compute and prepare individual electricity bills for clients within the facility/network.

• Invoicing & Communication: Email structured electricity statements and bills to respective clients on a timely monthly basis, tracking acknowledgments or queries.

3. Facility, Housekeeping & Pantry Management

• Inventory Control: Monitor and maintain stock levels for pantry supplies, housekeeping materials, and office stationery.

• Vendor & Staff Oversight: Coordinate with housekeeping and vendor staff to ensure the office premises, meeting rooms, and front desk area remain clean, tidy, and presentable at all times.

4. HR Support & Onboarding Documentation

• New Joiner Formalities: Manage end-to-end documentation for new employees, ensuring files are complete and compliant.

• Background Checks (BGC): Coordinate background verification processes for newly joined personnel by liaising with vendors and candidates.

• Interview & Meeting Coordination: Schedule interviews, book meeting rooms, align calendars for hiring managers, and host candidates visiting the office.

Desired Candidate Profile

• Experience: Minimum 1 to 3 years of proven experience as a Front Office Receptionist, Admin Executive, or similar corporate support role.

• Education: Graduate in any stream from a recognized university.

• Skills Required:

o Proficiency in MS Office (specifically MS Excel for billing computations and MS Outlook for email communication).

o Excellent verbal and written communication skills.

o Well-organized with strong multi-tasking abilities and a pleasant, professional demeanor.

o Basic understanding of administrative, HR onboarding, and facility upkeep procedures.

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